Staff Technical User Guides and FAQs

Information Technology Office Staff Technical User Guides and FAQs
Staff Technical User Guides and FAQs

Welcome to Hong Kong Metropolitan University Technical User Guide and FAQ webpage.

All contents from this webpage are applicable to HKMU staff.  For further assistance, please contact our ITO helpdesk (852) 2768-6523 or mail to


Email & Security

Staff Email (Exchange 2016) FAQ

HKMU Secure Email

Secure Email User Guide (External recipients)

HKMU Data Encryption (SOPHOS Safe Guard)


IT User Services

Blue Light Filter FAQ

Event Registration System User Guide

File Decryption in USB device

IP Phone FAQ

Notebook Computers in Meeting Rooms Quick User Guide

Online Fee Collection System User Guide

Online Survey System Online Resources

HKMU RemoteApps FAQ

Service Desk FAQ


Staff SharePoint

          SharePoint FAQ

          My Site FAQ

University Wi-Fi Configuration Guide


Mobile Connection

Staff Email Client Configuration Guide for

          Outlook Web Access (OWA) (no client configuration is required)

          Mobile Phone Setup for Staff (for iPhone, Android & Windows Phone)


Web Content Management

Web Seminars and Training Materials 

Secure FTP operation guide