Student ID Cards

Registry Student ID Cards

Student Identity Cards

All enrolled students will be issued the University’s Student Identity Card. The Student Identity Card is an important proof of identity for using the University’s facilities and for taking attendance during classes or examinations. The card is only valid when it is used in conjunction with the Hong Kong Identity Card or passport (if a Hong Kong Identity Card is not available).

You will need to submit a recent photo of yourself for the issuance of Student Identity Card, please submit your recent photo within 10 working days from the date of your registration or from the date of the admission offer letter if you are a new student. Please see detailed procedures below. 

Student Identity Cards for New Students

The Registry will send emails to all new students before the start of the term to inform them to upload their photos online for the issuance of Student Identity Cards. If you are a new student, and if you do not receive any email notification from the Registry after the start of term, please inform the Student Records of the Registry.  You will need to submit a recent photo of yourself for the issuance of Student Identity Card, please see the procedures below. 

Renew Student Identity Cards for Continuing Students

If you are a continuing/current student and your Student Identity Card has expired, please follow the procedure below to submit a recent photo of yourself for the renewal of your Student Identity Card.

If you have lost your Student Identity Card, you should apply for a replacement card immediately through MyHKMU and pay an administrative fee (HK$100). The fee paid will not be refunded.

Photo Specifications and Submission Methods

To ensure smooth and accurate production of your Student Identity Card, please carefully read the following instructions and make sure your photo fully complies with the requirements before submission. Please note that you cannot change accepted photo after submission.

  • Photo Requirements
  • Unacceptable Photo Examples
  • Submission Methods
  • Online Consent and Declaration

Please verify your photo using the Student Photo Validator (click here) to confirm that your photo meets the necessary technical specifications before submitting it to MyHKMU.

Your digital photo must meet the following technical and visual specifications to be accepted for printing your Student Identity Card:

Item                                                 Requirement or Specification

Photo Type                                   Color passport-style photo taken within the last 3 months

Background                                 Plain white background only

Image Resolution                      Minimum 1200 × 1600 pixels

Face Size (Chin to Crown)     Between 960 pixels and 1150 pixels

Ratio (W:H)                                    3 : 4

File Type                                         JPEG (.jpg or .jpeg)

File Size                                          800 KB

Visual Condition   

  • Full front view of face with eyes open and clearly visible
  • Neutral facial expression, mouth closed, and look straight at the camera
  • No accessories such as sunglasses, tinted eyeglasses, hats, or head coverings (unless for religious or medical reasons)
  • Clear and sharp image in full color
  • Even lighting, with no reflections on glasses or shadow on skin
  • Centered composition, with head properly framed and not tilted to the side
  • The photo must be free from digital alterations

⚠️ Photos not meeting these requirements will be rejected, causing delays in Student Identity Card issuance.

The following types of photos will not be accepted:

Type                                                             Description of Issue 

Scanned Copy                                               Photo scanned from a printed copy or paper photo

Heavily Filtered or Retouched             Digital filters, beautifying effects or heavy makeup applied

Tilted or Non-Frontal Face                     Head turned or angled; side profile

Non-White Background                           Colored, patterned or indoor scene backgrounds

Face Obscured                                              Hair, hat, or accessories covering eyes or facial features

Over-Exposed / Under-Exposed           Lighting too bright or too dark to make features unclear

Small Head Ratio                                        Face occupies too little space in the frame

Flash Glare                                                     Light reflection on glasses or face

Black-and-White Image                           Only color photos accepted

Blurry, Pixelated, or Faded                    Out-of-focus or low-quality images

Head Not Centered                                    Face not aligned in the middle of the photo

Visible Shadows                                          Shadows on face or behind head

You should submit your photo via the MyHKMU Portal or the HKMU Student Mobile App:

A. MyHKMU Portal

  1. Login to "MyHKMU" (https://myhkmu.hkmu.edu.hk). Before your first logon, please follow the instruction there to create your single password.
  2. Select your programme of study under “My Programme”.
  3. Select “Student Records” under “Academic.
  4. Select “Photo Submission for Student ID Card” under “Student Records" .
  5. Click the “Go to Photo Submission” button to start the process.

B. HKMU Student Mobile App

  1. Login to "HKMU Student Mobile App". The latest version of "HKMU Student Mobile App" is available through App Store and Google Play.
  2. Select “Photo Submission” to start the process.

During online submission (via MyHKMU or HKMU Mobile App), you must read and confirm the following declarations:

Terms and Conditions

[✓] I hereby declare that the photograph submitted is a true and accurate likeness of myself. I understand that any deliberate misrepresentation of identity shall render me liable to the University's disciplinary actions .

本人謹此聲明,我所遞交的相片是本人真實影像。本人明白,任何故意虛報身份之行為,將引致本人承受大學紀律處分。

[✓] I grant Hong Kong Metropolitan University consent to capture my image during classes and university activities and to use it, alongside my photos retained in the University's records, for the purpose of security and course administration - including but not limited to attendance taking and identity verification. I understand that the University will handle and safeguard all image data in accordance with its personal data policies and will use it solely for the administrative, security, and attendance-related purposes stated above.

本人同意香港都會大學在課堂及大學活動中拍攝本人影像,並可將此影像與存於大學檔案中之照片,共同用於安全及課程管理(包括但不限於點名及身份核實)。本人明白大學將依據其個人資料政策處理及保障所有影像數據,且僅會用於上述與行政、安全及考勤相關之目的。

[  ] I hereby choose to withhold the image consent above and, as such, acknowledge that I may be subject to alternative measures to facilitate attendance recording, including the possibility of assigned seating in class.

本人特此選擇不授予上述影像收集及使用之同意。據此,本人知悉為便利點名,本人或須接受其他安排,其中包括可能被分配至課堂上的指定座位。

[✓] I confirm that I have read and agree to the Personal Data (Privacy) Notice

本人茲確認已閱讀並同意《個人資料(私隱)通知》。

Collection of Student Identity Cards

You will be notified by email when your Student Identity Card is ready for collection. Please note that the processing time of Student Identity Card is normally 10-15 working days after receiving your photo.

If we do not receive your photo or your submitted photo does not meet the requirements, the University will not be able to issue your Student Identity Card. 

Important Notes

  • The University reserves the right to reject any photo not meeting requirements.
  • Resubmission may be required if your uploaded photo is invalid or of poor quality after review.
  • Failure to provide a valid photo may delay the issuance of your Student Identity Card.
  • Keep your email and contact details updated to receive resubmission notifications.

Enquiries

If you have any enquiries on the above, please contact the Student Records of the Registry by 2768-6623 or regrec@hkmu.edu.hk.