- Maria BELHADDAD, BBA (Al Akhawayn University, Ifrane)
- Chak Ho Ting, BSC (Newcastle Upon Tyne); MA (Swansea); MCIL
Course Developers: Betty Fu Sharp and Kenneth Wong
You are advised to have already studied BUS B103.
This course aims to acquaint learners with effective communication skills by applying relevant theories to business-related communication, including writing business proposals and reports and delivering effective business presentations. It also aims to get learners to communicate effectively in groups and in the employment process using examples from everyday working situations.
The course covers the following topics:
- Business communication strategies
- Team communication, oral communication and business etiquette
- Reports and proposals
- Oral presentations
- Employment communication
There will be three two-hour and two three-hour tutorials.
There are two assignments and one examination. Students must use word processing software (such as Microsoft Word) to prepare the assignments, and submit the assignment via the Online Learning Environment (OLE).
Li, K C (2012) Effective Business Communication in English, 3rd edn, Singapore: Pearson Education.