Staff Profile

Biography

"With a passion for education and professional development, I have dedicated my career to empowering students through career mentorship. Having worked in Malaysia and Hong Kong, I bring a global perspective to supporting non-local students as they transition from academic learning to professional success."

 

Academic & Professional Experience

Higher Education Teach

• Over seven years of teaching experience in higher education across Malaysia and Hong Kong,
• Designed and delivered courses, fostering student engagement and critical thinking

Career Advising and Internship Supervision 

• Provide personalized career guidance to non-local students, supporting their transition from academic learning to professional practice.
• Guided students in enhancing employability through skills development and career planning.
• Supervised student internships, ensuring alignment with career goals and skills development.

Research and Supervision

• Conducted and supervised research projects, encouraging innovative thinking and problem-solving.
• Supported students in developing strong research methodologies and critical analysis skills.

 

Selected Publications

Book Chapters

• Wong, E., Law, R., & Li, G. (2017). Reviewing geotagging research in tourism. In Information and Communication Technologies in Tourism (pp. 43–58). https://doi.org/10.1007/978-3-319-51168-9_4
• Wong, E., Leung, R., & Law, R. (2014). How effective are Asian hotels in communicating CSR efforts through the property websites? The case of Hong Kong. In Information and Communication Technologies in Tourism (pp. 651–663). https://doi.org/10.1007/978-3-319-14343-9_47

Journal Articles

• Lei, C., Hossain, M. S., & Wong, E. (2023). Determinants of Repurchase Intentions of Hospitality Services Delivered by Artificially Intelligent (AI) Service Robots. Sustainability, 15(6), 4914. https://doi.org/10.3390/su15064914
• Lei, C., Wong, E., Gao, X., & Gao Y.(2021). The Effects of AI Robot Service on Hotel Customer's Service Experience Satisfaction and Repurchase Intention. Forest Chemicals Review, 896-915. Retrieved from http://forestchemicalsreview.com/index.php/JFCR/article/view/255
• Wong, E., Rasoolimanesh, S. M., & Sharif, S. P. (2020). Using online travel agent platforms to determine factors influencing hotel guest satisfaction. Journal of Hospitality and Tourism Technology, 11(3), 425–445. https://doi.org/10.1108/jhtt-07-2019-0099
• Wong, E., Leung, R., & Law, R. (2020). Significance of the dimensions and attributes of hotel mobile website from the perceptions of users. International Journal of Hospitality & Tourism Administration, 21(1), 15–37. https://doi.org/10.1080/15256480.2018.1429338
• Leung, R., & Wong, E. (2020). Will you pick me again? International Hotel Chains Brand Loyalty Reflection from User Reviews. Ereview of Tourism Research, 17(4). https://journals.tdl.org/ertr/index.php/ertr/article/download/536/173
• Law, R., Wong, E., Buhalis, D., & Hatter, R. (2018). Time-varying browsing behavior of hotel website users. Ereview of Tourism Research. https://ertr-ojs-tamu.tdl.org/ertr/index.php/ertr/article/view/115

Modified Date: 16 Jan, 2026
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