FAQ for alumni

Alumni FAQ for alumni

Campus Access Control Measures

When enter the campus, you are required to:

  1. scan the QR code for campus visit generated with your alumni e-card (please refer to Q2 for details);
  2. complete the campus access control registration;
  3. provide the reason for the visit.

The QR code is open to the Ordinary Member/ Life Member of the Hong Kong Metropolitan University Alumni Association (HKMUAA) (details). You can download the mobile application HKMU Alumni+ to activate your alumni e-card and register as an HKMUAA member (details). Upon successful registration, you will receive the QR code for campus visit.

If you have not yet joined HKMUAA or you are not an Ordinary/Life Member of HKMUAA, please contact the Development and Alumni Affairs Office (DAAO) via email at alumni@hkmu.edu.hk three working days before your entry to the campus with the following details:

  • Your Full Name (in both Chinese and English, if applicable)
  • Your student number / Alumni ID / last three digits of your HKID Card number (including the digit in brackets)
  • The campus(es) that you would like to visit
  • The date that you would like to visit
  • The timeslot that you would like to visit
    - Whole Day: 08:00-22:00
    - Day Time: 08:00-18:00
    - Night Time: 18:00-22:00
  • Your email address
  • Your contact phone number
  • Valid reasons for visiting the campus(es)

After assessing your request, DAAO will help generate a visitor QR code for your campus visit.

Following the launch of the new alumni identity proof system, the Alumni Link Card and Letter of Identification have expired since 1 January 2023 and are no longer be valid identity proof.

  • If you have registered as an Ordinary / Life Member of HKMUAA (please refer to Q2 for details), a QR code for campus visit will be generated under your alumni e-card.
  • If you have not yet joined the HKMUAA, or you are not an Ordinary/Life Member of HKMUAA, please contact the Development and Alumni Affairs Office for visitor registration in advance. For more details, please refer to Q3.

For LiPACE alumni, please contact LiPACE on 3120 9988 or via email at lipace@hkmu.edu.hk for the updated information on campus access.

University retitling

The Legislative Council has adopted the 'The Open University of Hong Kong (Amendment) Bill 2021', and the new title 'Hong Kong Metropolitan University' (香港都會大學) has taken effect on 1 September 2021.

Certificates for qualifications conferred in April and August 2021 have been issued under the name of 'The Open University of Hong Kong', whereas those conferred in November 2021 will bear the new title of 'Hong Kong Metropolitan University'.

The University has issued a generic certification document stating that The Open University of Hong Kong has been renamed as Hong Kong Metropolitan University. Graduates can pick up the document on campus or download it from MyHKMU (graduates of August 2021 will be provided with a hardcopy of the generic document on collecting their certificates). Should you have any enquiries, please contact the Registry at 2768 6683 / 2768 6692.

The University has introduced a new alumni identity programme to replace the Alumni Link Scheme. The original Alumni Link Card and the letter of identification will expire on 31 December 2022. To facilitate campus access or enjoy on-campus privileges, you are required to present your alumni e-card.

Since 1 September 2021, the email domain has been changed to @live.hkmu.edu.hk, but addresses with @live.ouhk.edu.hk will remain effective until 31 December 2022. During the transition period, all emails delivered to @live.ouhk.edu.hk will be redirected to users' mailbox, while @live.hkmu.edu.hk will be set as the default user email address for outgoing emails. The login ID of existing accounts will remain as xxxx@live.ouhk.edu.hk until the user resets the password through the HKMU O365 page, at which it will be changed into xxxx@live.hkmu.edu.hk. All remaining login IDs will be updated to xxxx@live.hkmu.edu.hk on 31 December 2022.

With effect from 1 September 2021, the MyOUHK platform has been renamed as MyHKMU, located at www.hkmu.edu.hk/myhkmu. Alumni may also update their personal particulars on the alumni portal.

The change of the University's bank account name will not affect transactions with the bank account. It will not be necessary for regular donors to take any action to keep their donations in place. However, donations by cheque should be made payable to Hong Kong Metropolitan University.

Graduate holders of valid Library Reader's / Borrower's Tickets can continue to enjoy library services until their expiry. The University Library has issued an email announcement to ticket holders concerned on 1 September. For enquiries, please call 2768 6781.  

As in the past, the quarterly e-newsletter Alumni Linkage will be delivered to your email registered, providing up-to-date news about the University. You are welcome to update your email address on the alumni portal.

You can visit the alumni portal, Facebook page and Instagram of our alumni ambassador Mumu the cat graduate to keep abreast of the developments of the University and alumni affairs.