Introduction to Internet Services and Applications

Home Admissions Course Guide Introduction to Internet Services and Applications

This Course Guide has been taken from the most recent presentation of the course. It would be useful for reference purposes but please note that there may be updates for the following presentation.

IT 1230SED

Introduction to Internet Services and Applications

Coming soon

This course is an introduction to one of the most important new technologies of recent history — the Internet. It not only shows you how to participate in this Internet world called 'cyberspace,' but also enables you to develop the skills necessary to use the Internet more effectively and efficiently.

IT 1230SED Introduction to Internet Services and Applications is a 6-credit-unit fundamental course in the BComp/BComp(Hons) in Internet Technology and BSc/BSc(Hons) in Computing and Networking programmes. No prerequisites are required.

Your starting point for the course is this Course Guide. It explainsto you what the course consists of — the study material, learning opportunities and support services. The guide also describes what you need to do in order to pass the course.

The rest of this introductory section explains IT 1230SED's mode of delivery; lists its aims and learning outcomes; and provides an overview of the course's organisation. The following major sections set out the course outline, course materials, learning support, course assessment and course timetable.


Mode of delivery

IT 1230SED will be delivered in a blended mode that focuses on self-learning using both printed materials and online resources, with complementary face-to-face tutorials and laboratory sessions featuring structured problem-solving exercises, case studies as well as work simulations. It emphasises student-centred learning supplemented by online interactive processes.

The mode of delivery and thus the learning process require your active participation.

The Internet has dramatically changed the way we live, study, work and play. Web browsing, email, search engines, social networking, instant messaging, file-sharing and Web conferencing are just some of the Internet services and applications that can significantly enhance our productivity and increase our personal satisfaction. On top of this, mobile Internet services and applications are now uniquitous.

At the same time, the Internet can be quite overwhelming due to the scale and variety of services that are available. To some, it may feel like a threatening place due to the privacy and security dangers that lurk in its shadows.

This course will help you navigate through the services and applications that are available on the Internet, whether you are sitting at your desk or on the go. It will help you choose those services which will be most helpful to you and show you how to take full advantage of them, but always with your personal privacy and data security in mind.



IT 1230SED is a 1000-level course universally relevant to all HKMU programmes. No experience with the Internet is assumed. It aims to:

  • introduce a range of commonly used Internet-based services and applications for communication, collaboration, information retrieval, social networking and personal productivity;
  • discuss and demonstrate techniques for getting the most out of Internet-based services and applications;
  • explore the practical applications of user-generated content and mobile services; and
  • identify and assess ethical, security and legal considerations related to Internet use.

Course learning outcomes

Upon the completion of IT 1230SED, you should be able to:

  • browse the Web safely and effectively and conduct basic and advanced Web searches using computer devices and mobile devices;
  • communicate and collaborate with others through email, instant messaging, discussion forums, social media, online document management and other enhanced communication tools;
  • locate and search specialised sources of knowledge, software and media content;
  • publish information and connect with others through online social networks and Web 2.0 services; and
  • comment critically on the ethical, legal and social implications of the widespread use of computer technology, and describe new Internet developments including artificial intelligence tools and Web 3.0.

This section describes what materials are needed, how the assignments and marking are arranged, and includes a table that sets out the elements of the course for your easy reference.



This course includes this Course Guide and eight study units. A small number of supplementary readings, case studies or articles may be assigned from relevant journals, textbooks, or other online sources.


Study units

Unit 1 explores the basic and advanced features of a Web browser, and demonstrates different search tools and techniques for searching the Web.

Unit 2 describes how to use email client software and webmail services.

Unit 3 explores various online information resources and e-commerce sites.

Unit 4 discusses enhanced forms of online communication and collaboration services, as well as AI-enhanced productivity tools.

Unit 5 explores the functions and facilities available on social networking sites.

Unit 6 analyses common online threats and introducescountermeasures for protecting one's data and computer system from these threats.

Advanced topics such as services for creating user-generated content and new trends in the mobile Web and Web 3.0 will be covered in Units 7 and 8 respectively.

The materials have been written based on the assumption that you will want to gain as much practical experience as possible while studying, and therefore many sections emphasise practical work wherever this serves the objectives.


Set textbook

There is one compulsory textbook required for IT 1230SED:

Evans, J and Hooper, R (2018) New Perspectives on the Internet: Comprehensive, 10th edn, Course Technology, Cengage Learning.


Online and multimedia materials


IT 1230SED has a course page on HKMU's OLE (Online Learning Environment) containing online course materials and URLs from the study units for reference and further readings.


Other online resources

You will be encouraged to explore and read other online resources from the Internet that are commonly available at popular websites such as Wikipedia, HowStuffWorks and YouTube, as well as online readings from the HKMU E-Library.


Supplementary media

IT 1230SED introduces various free software tools and online services as an alternative to commercial software packages. You will be required to download or access them online, and learn to use them as instructed.


Equipment needed (IT resources)


  • 1 GHz CPU or above
  • 1 gigabyte (GB) RAM for 32-bit or 2 GB RAM for 64-bit or above
  • 100 GB or more free hard disk space
  • SVGA display card and colour monitor
  • keyboard and mouse
  • sound card and speaker
  • network interface card.


  • MS Windows 10 or above
  • Google Chrome version: 110.0.5464.58 or above
  • Mozilla Firefox 102 or above
  • Edge version: 109 or above
  • Mozilla Thunderbird 115.

Internet access:

  • You should have access to a POP email/Webmail service.

Presentation Schedule

The Presentation Schedule is available on the OLE. It gives the dates for completing assignments, attending tutorials, day schools, and so on.



IT 1230SED includes two assessment components: continuous assessment and a final examination. Each is worth 50% of the entire course mark.

You will be asked to demonstrate practical software skills as well as suitable application of theories learnt to real-world situations during the assessments.

There are a number of rules and regulations concerning assessment given in the Student Handbook. You are strongly recommended to read this handbook, as it explains the general requirements for all assessment and the way grades are actually determined.



During the course, your performance is continuously assessed by the assignments, which act as a benchmark to check your learning progress, grasp of the course content and capability to apply the knowledge learnt in daily life situations.

Assignments generally contain problem-solving questions which resemble the ones to be set in the final examination. Assignments will be marked by your tutor and returned together with feedback and comments, which will serve as a learning tool for you to clarify your understanding, strengths and weaknesses across the course topics, and as support for preparing the final examination.

There will be three assignments in IT 1230SED. The total marks of these three assignments will be counted as 50% of the final mark in calculating the course grade.

  • Assignment 1 evaluates materials in Units 1 and 2.
  • Assignment 2 evaluates materials in Units 3 to 5.
  • Assignment 3 evaluates materials in Units 6 to 8.

Final examination and grading

There is a two-hour examination at the end of the course, which will assess your understanding of all the units. You will not be allowed to take any of the course material into the examination room.

The final examination and ongoing continuous assessment both contribute 50% to your final grade for the course.


Course marking scheme

The assessment items are outlined in the following table.


Assignment 1Units 1–215%
Assignment 2Units 3–520%
Assignment 3Units 6–815%
2-hour examination (compulsory)Units 1–850%

The following table summarises the structure of the course. A detailed schedule is available on the OLE.


1Browsing and searching the Web4 
2Communicating via email2Assignment 1
3Online information resources and e-commerce4 
4Beyond email: Online productivity and collaboration4 
5Social networking4Assignment 2
6Protecting yourself online3 
7Creating and sharing content4 
8Going mobile and beyond4Assignment 3

Most of IT 1230SED is taught via the course materials, i.e. the study units, but these are not your only means of learning.

IT 1230SED offers three types of teaching and learning support to the students, namely tutor guidance, online support in the form of a discussion board on the OLE, and Course Coordinator consultation.


Tutors and tutorials

You should contact your tutor as the first line of support. There are a number of means by which you can contact him/her for help, which include telephone, email, and other forms of online communication. You are welcome to use whatever channel is most convenient for you.

You should also attend the tutorial sessions for in-depth discussion with your tutor. There are a total of ten face-to-face tutorial sessions throughout the course, comprising 20 hours of contact time.

In addition, you are strongly recommended to post your problems and share your learning experiences with other students on the discussion board on the OLE.

Finally, you may contact the Course Coordinator for consultation. The Course Coordinator is responsible for preparing the presentation of the course, ensuring that it progresses smoothly, overseeing the work of the tutors, and grading students with the scriptmarkers at the end of the course.

Remember that you can always call on people at HKMU if you need advice or support.

You should now have a better understanding of this course — the learning materials, course organisation, mode of learning, required textbook, equipment needed and the available support services.

You should also have a good idea of the time and effort you must put in, as well as the assessment you will go through in order to pass the course.

We wish you a pleasant and enjoyable learning experience as you embark on your studies for IT 1230SED. The Internet and all its wonders await you!