Technical Support

Hotline Technical Support

Telephone:

2711 2100

Service Hours:

9:00 - 21:00 (Monday to Sunday)

Service Scope: 

Quick assistance in setup of connection to OUHK Wireless Network;

Making appointment of Carry-in Technical Support

 

Carry-in Technical Support

Location:

Service Counter in PC Lab (Homantin);

Rm. B0409, 4/ F., 30, Good Shepherd Street, Homantin, Kowloon

Service Hours:

By appointment through the hotline only;

Wednesday and Saturday (3:30pm - 4:30pm)

Service Scope:

Face-to-face assistance in setup of connection to OUHK Wireless Network only

(Before coming for Carry-in Technical Support services, users are required to have their wireless interface cards and the associated driver installed properly.)