{"id":25917,"date":"2026-03-30T17:23:00","date_gmt":"2026-03-30T09:23:00","guid":{"rendered":"https:\/\/www.hkmu.edu.hk\/reg\/?page_id=25917"},"modified":"2026-04-23T09:58:34","modified_gmt":"2026-04-23T01:58:34","slug":"faq-for-authorized-parties","status":"publish","type":"page","link":"https:\/\/www.hkmu.edu.hk\/reg\/faq-for-authorized-parties\/","title":{"rendered":"FAQ - For Authorized Parties"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25917\" class=\"elementor elementor-25917\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"has_eae_slider wavo-column-gap-default elementor-section elementor-top-section elementor-element elementor-element-f6f50f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6f50f2\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d5f292\" data-id=\"2d5f292\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3a4828 elementor-widget elementor-widget-text-editor\" data-id=\"e3a4828\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<h4><strong>FAQ (For Authorized parties)<\/strong><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-924fabb elementor-widget elementor-widget-toggle\" data-id=\"924fabb\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-1531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Question 1: What are the requirements for a valid consent form?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1531\"><p style=\"text-align: left;\">Answer: A valid consent form must include the following information:<\/p><ol><li>Full name of the graduate.<\/li><li>Date of birth.<\/li><li>At least one of the following information\uff1a i) HKMU Student ID; or ii) registered identity document number in the University (e.g., HKID number\/ Passport ID\/Chinese ID number).<\/li><li>Graduate&#8217;s name and signature.<\/li><li>An authorization statement expressly authorizing [Company Name] to verify the graduate&#8217;s academic credentials from HKMU.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1532\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-1532\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Question 2: How long does it take to receive a reply?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1532\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1532\"><p>Answer: Under normal circumstances, you will receive a reply within 3 working days. However, during peak periods, the response time may take up to 5 working days.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1533\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-1533\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Question 3: Can I use our own consent form?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1533\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1533\"><p>Answer: You may use your own consent form, provided it meets the requirements listed in Question 1 above. Alternatively, you are welcome to download and use the HKMU <a href=\"http:\/\/www.hkmu.edu.hk\/REG\/reg_grad\/EV_F01.pdf\" target=\"_blank\" rel=\"noopener\">template consent form<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1534\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-1534\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Question 4: Can I submit application request to verify the records of a candidate who has not yet graduated?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1534\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1534\"><p>Answer: For verification requests concerning HKMU current students or those without graduation records, please contact the Student Records team at <a href=\"mailto:regrec@hkmu.edu.hk\">regrec@hkmu.edu.hk<\/a> for further assistance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1535\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-1535\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Question 5: How can I submit the verification requests for HKMU graduates?\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1535\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1535\"><p>Answer: Please send your request with a valid consent form (refer to Question 1) using one of the channels below:<\/p><ol><li>By Email:<\/li><\/ol><p>Please use your official company email account and email the request to <a href=\"mailto:reg_ver@hkmu.edu.hk\">reg_ver@hkmu.edu.hk<\/a> . Personal email addresses will not be accepted.<\/p><ol start=\"2\"><li>By Fax:<\/li><\/ol><p>\u00a0\u00a0 Fax number: (852) 8148 3379.\u00a0<\/p><ol start=\"3\"><li>By Post:<\/li><\/ol><p>\u00a0\u00a0 Mailing address:\u00a0<\/p><p>\u00a0\u00a0 A0511, Advanced Standing and Graduation Team, Registry,\u00a0<\/p><p>\u00a0\u00a0 Hong Kong Metropolitan University,\u00a0<\/p><p>\u00a0\u00a0 Ho Man Tin, Kowloon, Hong Kong. <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1536\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-1536\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\" class=\"elementor-toggle-title\">Question 6: Where can I find the sample consent form and the instructions for completing it?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1536\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1536\"><ul><li>Sample consent form with guidelines: <a href=\"http:\/\/www.hkmu.edu.hk\/REG\/reg_grad\/EV_F01.pdf\" target=\"_blank\" rel=\"noopener\">Download HERE<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Question 1: What are the requirements for a valid consent form?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p style=\\\"text-align: left;\\\">Answer: A valid consent form must include the following information:<\\\/p><ol><li>Full name of the graduate.<\\\/li><li>Date of birth.<\\\/li><li>At least one of the following information\\uff1a i) HKMU Student ID; or ii) registered identity document number in the University (e.g., HKID number\\\/ Passport ID\\\/Chinese ID number).<\\\/li><li>Graduate&#8217;s name and signature.<\\\/li><li>An authorization statement expressly authorizing [Company Name] to verify the graduate&#8217;s academic credentials from HKMU.<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"Question 2: How long does it take to receive a reply?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Answer: Under normal circumstances, you will receive a reply within 3 working days. 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