All enrolled students will be issued the University’s Student Identity Card. The Student Identity Card is an important proof of identity for using the University’s facilities and for taking attendance during classes or examinations. The card is only valid when it is used in conjunction with the Hong Kong Identity Card or passport (if a Hong Kong Identity Card is not available).
You will need to submit a recent photo of yourself for the issuance of Student Cards, please submit your recent photo within 10 working days from the date of your registration or from the date of the admission offer letter if you are a new student. Please see detailed procedures below.
The Registry will send emails to all new students before the start of the term to inform them to upload their photos online for the issuance of Student Cards. If you are a new student, and if you do not receive any email notification from the Registry after the start of term, please inform the Student Records of the Registry. You will need to submit a recent photo of yourself for the issuance of Student Cards, please see the procedures below.
If you are a continuing/current student and your Student Card has expired, please follow the procedure below to submit a recent photo of yourself for the renewal of your Student Card.
If you have lost your Student Card, you should apply for a replacement card immediately through MyHKMU and pay an administrative fee (HK$100). The fee paid will not be refunded.
To ensure smooth and accurate production of your Student Identity Card, please carefully read the following instructions and make sure your photo fully complies with the requirements before submission. Please note that you cannot change accepted photo after submission.
You may submit your photo via the MyHKMU Portal or the HKMU Student Mobile App:
Your digital photo must meet the following technical and visual specifications to be accepted for Student ID card printing:
Item | Requirement |
Photo Type | Color, passport-style photo taken within the last 3 months |
Dimensions | Width: 40 mm, Height: 50 mm |
Face Size (Chin to Crown) | Between 32 mm and 36 mm |
Ratio (W:H) | 0.8 : 1 |
File Type | JPEG (.jpg or .jpeg) |
File Size | ≤ 800 KB |
Image Resolution | Minimum 1200 × 1600 pixels |
Background | Plain white background only |
Condition | · Full front view of face with eyes open and clearly visible · Neutral facial expression, mouth closed, and look straight at the camera · No accessories such as sunglasses, tinted eyeglasses, hats, or head coverings (unless for religious or medical reasons) · Clear and sharp image in full color · Even lighting, with no reflections on glasses or shadow on skin · Centered composition, with head properly framed and not tilted to the side · The photo must be free from digital alterations |
⚠️ Photos not meeting these requirements will be rejected, causing delays in Student ID card issuance.
The following types of photos will not be accepted:
❌ Type | Description of Issue |
Scanned Copy | Photo scanned from a printed copy or paper photo |
Heavily Filtered or Retouched | Digital filters, beautifying effects, or heavy makeup applied |
Tilted or Non-Frontal Face | Head turned or angled; side profile |
Non-White Background | Colored, patterned, or indoor scene backgrounds |
Face Obscured | Hair, hat, or accessories covering eyes or facial features |
Over-Exposed / Under-Exposed | Lighting too bright or too dark; features unclear |
Small Head Ratio | Face occupies too little space in the frame |
Flash Glare | Light reflection on glasses or face |
Black-and-White Image | Only color photos accepted |
Blurry, Pixelated, or Faded | Out-of-focus or low-quality images |
Head Not Centered | Face not aligned in the middle of the photo |
Visible Shadows | Shadows on face or behind head |
During online submission (via MyHKMU or HKMU Mobile App), you must read and confirm the following declarations:
You will be notified by email when your Student ID Card is ready for collection. Please note that the processing time of Student ID Card is normally 10-15 working days after receiving your photo.
If we do not receive your photo or your submitted photo does not meet the requirements, the University will not be able to issue your Student ID Card.
If you have any enquiries on the above, please contact the Student Records of the Registry on 2768-6623 or by email: at regrec@hkmu.edu.hk.
