{"id":13240,"date":"2021-08-18T12:41:13","date_gmt":"2021-08-18T04:41:13","guid":{"rendered":"https:\/\/www.hkmu.edu.hk\/ito\/staff-services\/secure-email-and-anti-spam\/secure-email-user-guide\/"},"modified":"2023-10-03T10:57:02","modified_gmt":"2023-10-03T02:57:02","slug":"secure-email-user-guide","status":"publish","type":"page","link":"https:\/\/www.hkmu.edu.hk\/ito\/staff-services\/secure-email-and-anti-spam\/secure-email-user-guide\/","title":{"rendered":"Secure Email User Guide (External recipients)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13240\" class=\"elementor elementor-13240\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"has_eae_slider wavo-column-gap-default elementor-section elementor-top-section elementor-element elementor-element-2491081d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2491081d\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;},&quot;_id&quot;:&quot;e072e33&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ab80621\" data-id=\"4ab80621\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48d49665 elementor-widget elementor-widget-text-editor\" data-id=\"48d49665\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<p>Secure Email User Guide (External recipients)<\/p><p><strong>Why Secure Email?<\/strong><\/p><p>When HKMU user sends you an email, the email typically transmits over the internet in order to be delivered. Email that transmits over the internet is inherently unsecure. Consequently, it can be read fairly easily by someone other than you. When confidential information, student information, or other sensitive information transmits by email, interception by an unauthorized person may compromise your privacy and it may violate the sending organization's internal security policies.<\/p><p>Because of these concerns, HKMU are implementing a change in the way we deliver sensitive and confidential email. This change will allow email to be encrypted before it is sent over the internet so that only the intended recipient will be able to open the message.<\/p><p><strong>What Emails Will Be Encrypted?<\/strong><\/p><p>The HKMU sender will make the decision to encrypt the email before sending it to you. The sender should know that either the email or an attachment contains sensitive information and thus requires encryption.<\/p><p><strong>Registration in Our Secure Email System <\/strong><\/p><p>Recipients need to register with our secure email portal. The registration process will take under a minute.<\/p><p><a href=\"#Part1\">1. Receiving secure email (for recipient)<\/a><\/p><p><a href=\"#Part2\">2. Reply secure email by secure reply (for recipient &#8211; optional)<\/a><\/p><p><a href=\"#Part3\">3. Secure Email password management (for recipient)<\/a><\/p><h1 id=\"Part1\">\u00a0<\/h1><p><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.hkmu.edu.hk\/ITU\/images\/Secure_Email_User_Guide_Q1_Page_1.jpg\" width=\"700\" height=\"1137\" \/><\/p><p><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.hkmu.edu.hk\/ITU\/images\/Secure_Email_User_Guide_Q1_Page_2.jpg\" width=\"700\" height=\"887\" \/><br \/><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.hkmu.edu.hk\/ITU\/images\/Secure_Email_User_Guide_Q1_Page_3.jpg\" width=\"700\" height=\"1071\" \/><\/p><h2 id=\"Part2\">\u00a0<\/h2><p><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.hkmu.edu.hk\/ITU\/images\/Secure_Email_User_Guide_Q2.JPG\" width=\"700\" height=\"1517\" \/><\/p><h3 id=\"Part3\">\u00a0<\/h3><p><img decoding=\"async\" loading=\"lazy\" src=\"http:\/\/www.hkmu.edu.hk\/ITU\/images\/Secure_Email_User_Guide_Q3.jpg\" width=\"700\" height=\"1071\" \/><\/p><p class=\"content_text\">\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Secure Email User Guide (External recipients)Why Secure Email?When HKMU user sends you an email, the email typically transmits over the internet in order to be delivered. Email that transmits over the internet is inherently unsecure. Consequently, it can be read fairly easily by someone other than you. When confidential information, student information, or other sensitive...<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":330,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"content_default_1.php","meta":{"_expiration-date-status":"","_expiration-date":0,"_expiration-date-type":"","_expiration-date-categories":[],"_expiration-date-options":[]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.3 (Yoast SEO v21.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Secure Email User Guide (External recipients) - Information Technology Office - Hong Kong Metropolitan University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hkmu.edu.hk\/ito\/staff-services\/secure-email-and-anti-spam\/secure-email-user-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Secure Email User Guide (External recipients)\" \/>\n<meta property=\"og:description\" content=\"Secure Email User Guide (External recipients)Why Secure Email?When HKMU user sends you an email, the email typically transmits over the internet in order\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hkmu.edu.hk\/ito\/staff-services\/secure-email-and-anti-spam\/secure-email-user-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"Information Technology Office - 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