{"id":10403,"date":"2021-08-03T16:53:38","date_gmt":"2021-08-03T08:53:38","guid":{"rendered":"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/"},"modified":"2021-08-18T13:13:32","modified_gmt":"2021-08-18T05:13:32","slug":"forget-password","status":"publish","type":"page","link":"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/","title":{"rendered":"Forgot Password"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10403\" class=\"elementor elementor-10403\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"has_eae_slider wavo-column-gap-default elementor-section elementor-top-section elementor-element elementor-element-21da7eb2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21da7eb2\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;},&quot;_id&quot;:&quot;a112afe&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-712e7a16\" data-id=\"712e7a16\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d0a2567 elementor-widget elementor-widget-text-editor\" data-id=\"5d0a2567\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<table id=\"ItemDtlTbl\" border=\"0\" summary=\" \" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td class=\"td_justify\" align=\"left\" valign=\"top\">\n<blockquote><b>HKMU Students<\/b>\n<blockquote>If you have forgotten your password, you can change a new password using &#8220;Forget Password&#8221; function in <a href=\"https:\/\/secureweb.hkmu.edu.hk\/password\/~itu\/HKMU\/STUDENT\/manage_passwd.html\" target=\"_blank\" rel=\"noopener\"> Single Password Management<\/a><\/blockquote>\n<b>HKMU Tutors:<\/b>\n<blockquote>If you have forgotten your password, you will need to create your Single Password again.<\/blockquote>\n<b>Mainland HKMU Students\/Tutors:<\/b>\n<blockquote>If you\u00a0have forgotten\u00a0your password, you\u00a0can call our Technical Hotline\u00a0at 2711-2100 or email to <a class=\"moz-txt-link-abbreviated\" href=\"mailto:itohelp@hkmu.edu.hk\">itohelp@hkmu.edu.hk<\/a>. HKMU technical support staff will help you to\u00a0reset your password.\u00a0You can access online systems with the\u00a0initial password. You are advised to\u00a0change\u00a0your initial password after you have logged.<\/blockquote>\n<b>HKMU Staffs:<\/b>\n<blockquote>If you have forgotten your password, you can call our Technical Hotline at 2768-6523 or email to <a href=\"mailto:itohelp@hkmu.edu.hk\">itohelp@hkmu.edu.hk<\/a> for assistance. For security reason, we need a proof of HKMU staff identity for verification. For example, you may be requested to ask your Unit\/School colleague to use his\/her <u>HKMU account<\/u> to send the request on behalf of you for reset your password.<\/blockquote>\n<\/blockquote>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HKMU Students If you have forgotten your password, you can change a new password using \"Forget Password\" function in Single Password Management HKMU Tutors: If you have forgotten your password, you will need to create your Single Password again. Mainland HKMU Students\/Tutors: If you\u00a0have forgotten\u00a0your password, you\u00a0can call our Technical Hotline\u00a0at 2711-2100 or email to...<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"content_default_1.php","meta":{"_expiration-date-status":"","_expiration-date":0,"_expiration-date-type":"","_expiration-date-categories":[],"_expiration-date-options":[]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.3 (Yoast SEO v21.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Forgot Password - Information Technology Office - Hong Kong Metropolitan University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Forgot Password\" \/>\n<meta property=\"og:description\" content=\"HKMU Students If you have forgotten your password, you can change a new password using &quot;Forget Password&quot; function in Single Password Management HKMU\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/\" \/>\n<meta property=\"og:site_name\" content=\"Information Technology Office - Hong Kong Metropolitan University\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-18T05:13:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Forgot Password - Information Technology Office - Hong Kong Metropolitan University","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/","og_locale":"en_US","og_type":"article","og_title":"Forgot Password","og_description":"HKMU Students If you have forgotten your password, you can change a new password using \"Forget Password\" function in Single Password Management HKMU","og_url":"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/","og_site_name":"Information Technology Office - Hong Kong Metropolitan University","article_modified_time":"2021-08-18T05:13:32+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/","url":"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/","name":"Forgot Password - Information Technology Office - Hong Kong Metropolitan University","isPartOf":{"@id":"https:\/\/www.hkmu.edu.hk\/ito\/#website"},"datePublished":"2021-08-03T08:53:38+00:00","dateModified":"2021-08-18T05:13:32+00:00","breadcrumb":{"@id":"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.hkmu.edu.hk\/ito\/forget-password\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Information Technology Office","item":"\/ito\/"},{"@type":"ListItem","position":2,"name":"Forgot Password"}]},{"@type":"WebSite","@id":"https:\/\/www.hkmu.edu.hk\/ito\/#website","url":"https:\/\/www.hkmu.edu.hk\/ito\/","name":"Information Technology Office - Hong Kong Metropolitan University","description":"Information Technology Office - Hong Kong Metropolitan University","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.hkmu.edu.hk\/ito\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.hkmu.edu.hk\/ito\/wp-json\/wp\/v2\/pages\/10403"}],"collection":[{"href":"https:\/\/www.hkmu.edu.hk\/ito\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hkmu.edu.hk\/ito\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hkmu.edu.hk\/ito\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hkmu.edu.hk\/ito\/wp-json\/wp\/v2\/comments?post=10403"}],"version-history":[{"count":6,"href":"https:\/\/www.hkmu.edu.hk\/ito\/wp-json\/wp\/v2\/pages\/10403\/revisions"}],"predecessor-version":[{"id":13247,"href":"https:\/\/www.hkmu.edu.hk\/ito\/wp-json\/wp\/v2\/pages\/10403\/revisions\/13247"}],"wp:attachment":[{"href":"https:\/\/www.hkmu.edu.hk\/ito\/wp-json\/wp\/v2\/media?parent=10403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}