Biography
"Education is the most powerful weapon which you can use to change the world." — Nelson Mandela
Prof William Yeoh is a professor at Hong Kong Metropolitan University's Lee Shau Kee School of Business and Administration. Previously, he served at Deakin University's Deakin Business School for 14 years and was the Innovation Head of Deakin Cyber Research and Innovation Centre.
He has successfully supervised 7 doctoral and 10 master theses. He is the Editor-in-Chief Emeritus of the International Journal of Business Intelligence Research and the Big Data and Analytics Educational Conference Co-Chair.
His scholarship has been published in top journals, including 8A* and 27A ABDC-ranked journals, and top conferences (e.g., ICIS, ECIS, PACIS, AMCIS, ACIS, HICSS), and has been supported by various funding bodies and industry (totalling over HKD$10M). His expert opinions have been featured on national news outlets, e.g., ABC Radio, SBS News, Australian Financial Review, The New Daily, etc.
His research, teaching, and service have been recognised with prestigious national and international awards, including:
1- The Researcher of the Year Award (a national award presented by the Australian Information Security Association, AISA is Australia's peak body for cyber security professionals),
2- The ICT Educator of the Year Gold Award (a national award by the Australian Computer Society - ACS is Australia’s peak ICT professional association & accreditation body),
3- Australia's Top 25 Analytics Leaders, awarded by The Institute of Analytics Professionals of Australia (IAPA),
4- Two-time internationally competitive IBM Faculty Awards,
5- Open Learning's Best Learning Experience Design Award Finalist (an internationally competitive award by ASX:OLL),
6- Deakin Vice-Chancellor's Award for Value Innovation (in recognition of his leadership of IBM Centre of Excellence in Business Analytics),
7- Deakin Faculty Research Excellence Award
8- IBM Watson Analytics Global Competition - Worldwide Champion Team
9- Fellows Award, Australian Computer Society
At Deakin University, he has served as Director of the IBM Centre of Excellence in Business Analytics, Co-Director of the Faculty's Business and Technology Theme, Course Director, Director of Teaching, and Department's Director of International, Director of Industry Engagement, and HDR Coordinator.
He was a visiting scholar at the University of Ottawa (Telfer School of Management) and a visiting professor at the University of Indonesia. He currently serves as an adjunct professor at the University Tunku Abdul Rahman (UTAR) Malaysia. Previously, he was the Deputy Dean (R&D and Postgraduate Programs) at UTAR's Faculty of ICT, where he established the PhD and Master's research programs in 2009. He is a Fellow of the Australian Computer Society (ACS), an honour representing induction into the ACS Hall of Fame.
Teaching Areas & Research Interests
- Business Intelligence
- Business Analytics & Statistics
- Cyber Security
- Information Systems
- Artificial Intelligence
- Metaverse
- Logistics
- Blockchain
Academic & Professional Experience
- Hong Kong Metropolitan University, Lee Shau Kee School of Business and Administration, 2025 - Present.
- Deakin University, Deakin Business School, 2011–2024.
- University Tunku Abdul Rahman, Faculty of Information and Communication Technology, 2009–2010.
- University of South Australia, Transnational Program at Hong Kong Baptist University, 2004–2008.
Selected Publications
Books
- Yeoh, W., Talburt, J. & Zhou, Y. (2014). Information Quality and Governance for Business Intelligence, Hershey, PA: IGI Global.
- Miah, S. & Yeoh, W. (2018). Applying Business Intelligence Initiatives in Healthcare and Organizational Settings. Hershey, PA: IGI Global.
Journal Articles
- An, Q., Jiang, F., Neiat, A., Yeoh, W., Venayagamoorthy, K., & Zaslavsky, A. (2025). A comprehensive review on IoT marketplace matchmaking: Approaches, opportunities, and challenges. ACM Computing Surveys. https://doi.org/10.1145/3715904 (Impact Factor: 23.8; ranked 1/143 in Computer Science Theory & Methods)
- Xie, Y., Yeoh, W. & Wang, J. (2024). How Self-Selection Bias in Online Reviews Affects Buyer Satisfaction: A Product Type Perspective. Decision Support Systems, February 2024, 114199. (ABDC A*)
- Yeoh, W., Lee, A., Ng, C. Popovic, A. & Han, Y. (2024). Examining the Acceptance of Blockchain by Real Estate Buyers and Sellers. Information Systems Frontiers, 26, June 2024, 1121-1137. (ABDC A)
- Yeoh, W., Liu, M., Shore, M. & Jiang, F. (2023). Zero Trust Cybersecurity: Critical Success Factors and A Maturity Assessment Framework. Computers & Security, 133, October 2023, 103412. (ABDC A)
- Yeoh, W., Wang, S., Popovič, A. & Chowdhury, N. H. (2022). A Systematic Synthesis of Critical Success Factors for Cybersecurity. Computers & Security, 118, July 2022, 102724. (ABDC A)
- Yin, H., Zheng, S., Yeoh, W. & Ren, J. 2021. How Online Review Richness Impacts Sales: An Attribute Substitution Perspective. Journal of the Association for Information Science and Technology. 72(7), 901-917. (ABDC A*)
- Moayedikia, A., Ghaderi, H. & Yeoh, W. (2020). Optimizing Microtask Assignment on Crowdsourcing Platforms Using Markov chain Monte Carlo, Decision Support Systems. 139. 1-11. (ABDC A*)
- Wang, S., Yeoh, W., Richards, G., Wong, SF. & Chang Y. (2019). Harnessing Business Analytics Value through Organizational Absorptive Capacity. Information & Management. 56(7). 1-16. (ABDC A*)
- Moayedikia, A., Yeoh, W., Ong, K.L. & Boo, Y.L. (2019). Improving Accuracy and Lowering Cost in Crowdsourcing through An Unsupervised Expertise Estimation Approach. Decision Support Systems. 122. 1-10. (ABDC A*)
- Yeoh, W. & Popovic, A. (2016). Extending the Understanding of Critical Success Factors for Implementing Business Intelligence Systems, Journal of the Association for Information Science and Technology. 67(1). 134-147. (ABDC A*)
- Yeoh, W. & Koronios, A. (2010). Critical Success Factors for Business Intelligence Systems, Journal of Computer Information Systems, 50(3). 23-32. (ABDC A)
- Rahman, MH., Yeoh, W. & Pal, S. (2024). Exploring factors influencing blockchain adoption's effectiveness in organizations for generating business value: a systematic literature review and thematic analysis. Enterprise Information Systems. Online (ABDC A)
- Hilowle, M., Yeoh, W., Grobler, M., Pye, G., & Jiang, F. (2023). Improving National Digital Identity Systems Usage: Human-Centric Cybersecurity Survey. Journal of Computer Information Systems. Online (ABDC A)
- Ren, J., Han, Y., Genc, Y., Yeoh, W & Popovič, A. 2021. The boundary of crowdsourcing in the domain of creativity, Technological Forecasting and Social Change. 165, 1-14. (ABDC A)
- Nanayakkara, C., Yeoh, W., & Lee A. (2019). Deciding Discipline, University and Course through TOPSIS. Studies in Higher Education. 45(12). 2497-2512. (ABDC A)
- Ren, J., Yeoh, W. Ee, MS & Popovic, A. (2018). Online consumer reviews and sales: Examining the chicken-egg relationships, Journal of the Association for Information Science and Technology. 69(3). 449-460. (ABDC A*)
- Teoh, SY, Yeoh, W & Zadeh, S. (2017). Towards a Resilience Management Framework for Complex Enterprise Systems Upgrade Implementation, Enterprise Information Systems, 11(5), 694-718. (ABDC A)
- Gao, S, Yeoh, W, & Wong, SF. (2017). A Literature Analysis of the Use of Absorptive Capacity Construct in IS Research, International Journal of Information Management. 37(2), 36-42. (ABDC A*)
- Chee, C.H., Yeoh, W., Gao, S & Richards, G. (2014). Improving Business Intelligence Traceability and Accountability: An Integrated Framework of BI Product and Metacontent Map. Journal of Database Management. 25(3). 28-47. (ABDC A)
- Senarathna, I, Warren, M, Yeoh, W & Salzman, S. (2014). The Influence of Organisation Culture on E-Commerce Adoption, Industrial Management and Data Systems. 114(7). 1007–1021. (ABDC A)
- Yeoh, W, Richards, G. & Wang, S. (2014). Benefits and Barriers to Corporate Performance Management Systems, Journal of Computer Information Systems. 55(1). 105-116. (ABDC A)
- Foshay, N, Yeoh, W, Mattie, D, Boo, YL & Ong, KL. (2015). Comprehensive Diagnostic Framework for Evaluating Business Intelligence and Analytics Effectiveness, Australasian Journal of Information Systems. (ABDC A)
Selected Professional & Community Services
- Editor-in-Chief Emeritus, International Journal of Business Intelligence Research (ABDC-ranked),
- Senior Editor, Australasian Journal of Information Systems (ABDC A-ranked)
- Editorial Board, International Journal of Information Management (ABDC A*-ranked)
- Editorial board, Journal of Computer Information Systems (ABDC A-ranked)
- Editorial board, Industrial Management & Data Systems (ABDC A-ranked)
- Assessor, Australian Research Council (ARC)
- Research Advisor, University Tunku Abdul Rahman (UTAR) Malaysia
- Co-Founder, Global Analytics Education Network
Further Information
Link to personal homepage
Modified Date: 07 Mar, 2025
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