iPad Pilot Programme

Office for Advancement of Learning and Teaching iPad Pilot Programme  

iPad Pilot Programme

The iPad Pilot Programme is the first pilot programme in a mobile device learning environment. The iPads will be used to augment:

  • digital classroom practice
  • experiential learning
  • collaborative learning

This approach provides students an opportunity to integrate their textbook knowledge with real-world problems through in-class, co-curricular, and extracurricular activities, such as:

  • in-class interactive learning activities
  • workshops
  • competitions
  • social services

In this way, students are nurtured with adequate competitiveness in future job markets.

The University encourages students to record their diverse learning experiences and reflect on what they have learnt from those activities in form of personal ePortfolios, which can be showcased to their future potential employers in job interviews.

As the iPad Pilot Programme is a trial program, it may be extended to cover more students in the future, depending on its effectiveness.

Collection details

First-year full-time undergraduate students, except for nursing students (to be given in 2022), will be given the following:


Distribution schedule

Date:15/11– 18/11 (see below)

10:00 am – 2 pm;

3 pm – 6:30 pm


Room B-134

DatesSchools (Year 1 full-time only)


Students can only pick up their iPads on the specified date according to their schools, as the preinstalled apps vary from Schools to Schools.




Physiotherapy students of N&HS*


*N&HS nursing students will likely receive theirs in 2022, details will be announced later.

Collection arrangements

Please follow the procedure below to pick up your iPad.

  1. Students will line up to pick up their iPads at the counter.
  2. During waiting, they are required to scan a QR code to read through the user policies. They will need to click the submit button after they have finished reading them.
  3. After clicking the submit button, they need to show the screen to the staff at the counter.
  4. After collecting the iPad, they are required to sign the acknowledgement of receipt.

Here are some examples:

  • HKMU iBookcase
  • HKMU Games
  • HKMU Student Mobile
  • Adobe Acrobat Reader
  • Office 365 (Word, Excel, and PowerPoint)
  • Google Drive
  • Lens
  • Zoom Cloud Meetings
  • The required apps for your programmes/schools

Setup guide:   download

  1. What am I supposed to do with the iPad?

    Equipped with various HKMU and other learning apps, the iPad serves as an e-school bag and a participation tool to facilitate learning. From in-class activities (polling, discussions, brainstorming, etc.) to co-curricular, extracurricular activities (competitions, service learning, workshops, practicums, etc.), you can record all of your learning experiences and achievements in various forms such as photos, which can then be showcased to your potential future employers.

  1. Does the iPad belong to me after I graduate?

    Yes, so you are expected to take good care of it throughout your studies.

  1. How should I take good care of my device and back up my files?

    The following are what you may want to do to care for your iPad:

    • Keep it safe whenever you bring it with you
    • Set your PIN

    In addition, you are advised to back up your files on your iPad regularly by:

    • Uploading them to your Google Drive/iCloud account
    • Transferring them from your iPad to your computer
  1. What should I do if my iPad is stolen or lost??

    The University will only give ONE iPad to each student. If you have lost it, please buy a new one and then schedule for app installation at ipp@hkmu.edu.hk.

  1. What should I do if my iPad is not working properly?

    Your iPad is covered with a 1-year warranty, which covers the following:

    (a)   Under the warranty period for the equipment, Apple will repair or replace the affected equipment, if there is a defect in the Equipment’s materials or workmanship.

    The warranty does not apply:

    (a)  to consumable parts, such as batteries, unless damage has occurred due to a defect in materials and workmanship;

    (b)  to cosmetic damage, including but not limited to scratches, dents, broken face glass and broken plastic on ports;

    (c)  to damage caused by use with non- Apple products;

    (d)  to any modification of the iOS / iPadOS Software or Custom Software in which the equipment is not intended to be used or modified;

    (e)   to any third party firmware, iOS / iPadOS Software and Custom Software in which the software is not authorized by Apple;

    (f)    to third-party products or their effects on or interactions with the equipment;

    (g)   to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider;

    (h)   to a product or part that has been modified to alter functionality or capability;

    (i)    if any Apple serial number has been altered, defaced or removed.

  1. What should I do if I want to install my favourite apps on my iPad?

    Please create an Apple ID and then use it to install your desired apps on your iPad.

  1. What should I do if I have forgotten my Apple ID/password?

    You need to reset your password through Apple and please visit the Apple ID support page for assistance.

  1. Do I have the right to sell my iPad?

    No. The iPad can only be accessed with the HKMU username and password and is managed by the University for automatic software maintenance via Apple, so the sale of the device is impossible.

  1. Can I use my existing iPad?

    The iPad provided by the University comes with automatic updates of apps and a push notification system, so that it is designed to ensure that you will not miss anything for school. Thus, you are recommended to use the University-provided iPad.

Technical Support

Email: ipp@hkmu.edu.hk

Telephone: 2768 6498

Office for Advancement of Learning and Teaching (ALTO)
9 Nov 2021